Conducting Internal Investigations

Wednesday 9:30 – 10:30 AM

Session Description

In the presentation Laura will explain the techniques and processes for conducting an internal investigation. These processes/techniques include: the initial intake, preparing evidence, preparing for investigation interviews, and developing a conclusion. Additionally, she will discuss what happens when and how to handle external charges that come out of these internal investigations.


Laura Miller

Laura Miller has over 15 years in the HR field. Currently she is a Sr. HR Client Consultant with Ameren, and has been in the role for nine years. She specializes in internal investigations, HR compliance, external charge responses, absence management, and employee relations.

Laura is a certified SHRM-SCP and PHR, and she holds a master’s degree in HR management from Webster University. She has also taught HR adjunct at the undergraduate level for the University of Illinois-Springfield.

Laura is currently the director of ILSHRM, and has served in many other SHRM volunteer roles including Membership Director and Foundation Director for ILSHRM and President of the Metro East chapter, MEI-SHRM.